When summer arrives, everyone wants to get away. And that's a good thing - because anyone who does good work needs a break. But what does this mean for ongoing projects?
In many agencies, the holidays of individual team members are synonymous with uncertainty: Who will take over? What is the current status? Where is important information stored? And who has access to it?
When knowledge is in people's heads instead of in the system, dangerous gaps arise during the holiday period. The question becomes relevant for decision-makers: How do we ensure that our team remains able to work even when important people are out of the office?
The answer does not lie in more coordination - but in structured documentation and smart collaboration.
awork shows you how. 👇
🔴 The problem: knowledge is lost, projects falter
Agencies are fast, creative and dynamic - but this is precisely what makes them susceptible to information loss. The holiday season in particular shows that without clear processes and centralised tools, risks arise that are often overlooked in everyday life.
Typical scenarios:
- Project information only exists in personal notes or Slack chats
- Tasks are not documented - or not clearly assigned
- Deputies do not know what they have access to or what has priority
- Customers receive contradictory information or no feedback at all
The result: delays, duplication of work, frustration in the team - and a loss of trust among customers.
🟢 The solution: structured handovers with awork
awork is an intuitive tool for project and capacity planning that helps agencies to reliably secure their work processes - especially in critical phases such as the holiday period.
What makes awork special is that it combines centralised project information, clear task distribution and flexible collaboration in one system. This means your team remains capable of acting even when individual people are not available.
💡 The most important functions for clean handovers
- awork Docs: The central source for project knowledge
All project information - from briefings to client data to internal notes - is collected in awork Docs. No searching, no enquiries.
- Tasks with context
To-dos are not only assigned, but also provided with comments, attachments and status. This means that substitutes can take over immediately, without any familiarisation time.
- AI-based handover checklists
With the help of artificial intelligence, awork supports teams in preparing structured handovers - automatically, completely and without additional stress.
- Role-based access for external
With awork Connect, freelancers or clients can be integrated in a targeted manner - with access to exactly the tasks they need. Perfect for substitution phases.
- Planning with availabilities
The awork Planner shows who is available and when - including holidays and meetings. This allows you to plan handovers in good time - not at the last minute.
[.b-button-primary]Start a free trial[.b-button-primary]
🧠 Real business impact: less downtime, more reliability
A functioning handover is not a ‘nice-to-have’. It is a risk factor - and at the same time a lever for efficiency.
What is well documented can also be taken over without a personal handover. What is stored centrally does not get lost. And what is clearly distributed creates accountability - even during holiday periods.
Agencies that use awork benefit from:
- Clear processes for every phase - even in the event of cancellations
- Fewer project delays
- Better customer service - even without full staffing
- Greater satisfaction in the team thanks to more transparency and security
[.b-button-primary]Start a free trial[.b-button-primary]
💬 Practical instead of overwhelmed: A typical scenario
A project manager goes on holiday for a fortnight. Beforehand, they create a handover checklist in awork, document the project status in awork Docs and store all to-dos with deadlines, status and comments.
A colleague takes over. Without queries. Without stress. Clients don't even notice that someone is missing - because all the information is where it belongs: in the tool.
🎯 Conclusion: If you want peace and quiet, you need structure
[.toc-name]If you want peace and quiet, you need structure[.toc-name]
It takes more than good intentions to keep your team productive and relaxed in the summer. You need a system that makes responsibility divisible - and information available.
With awork, you can secure your project knowledge, take the pressure off your team - and ensure that holidays really do stay holidays.
[.b-button-primary]Start a free trial[.b-button-primary]
