The agency process
‍ made seameless

Question 1

Why do we need an agency specific tool?

Answer

Agencies face unique daily challenges: multiple projects running in parallel, shifting teams, last-minute client requests and constant collaboration with external partners. Generic tools quickly reach their limits – they’re often too rigid, too clunky, and simply don’t offer real solutions for agency workflows.

awork is purpose-built for agencies. This means:

You can manage several projects simultaneously and flexibly respond to changes as they arise.
Integrated capacity planning lets you see at a glance who is available in your team, so you can allocate resources efficiently.
With seamless time tracking, you can record work hours effortlessly – ideal for accurate billing and analysis.
With awork Connect, you can easily involve clients, freelancers and partners directly in your projects, speeding up feedback loops and keeping everyone informed.
All information and tasks are in one place – no more switching between tools or losing track of important details.

In short: An agency tool like awork takes care of the usual organisational headaches, so you can focus on your creative work and happy clients.

Question 2

Which features are essential in an agency project tool?

Answer

Agencies need features that truly support their complex and fast-paced workflows. awork delivers exactly that, helping your team work productively, flexibly and efficiently:

Multi-project planning: awork makes managing multiple projects at once easy. You can organise as many projects as you need, keep an eye on progress and adjust priorities – ideal for agency life.
Capacity planning: See at a glance how busy your team is and who still has capacity, thanks to awork’s built-in team planning. This helps you avoid overloads and make the most of your resources.
Integrated time tracking: Time tracking in awork is part of your daily workflow. Log, analyse and invoice time directly in the tool – no extra apps or spreadsheets needed.
awork Connect – effortless external collaboration: With awork Connect, you can seamlessly involve clients, freelancers or external partners in your projects. Feedback, approvals and communication all happen within awork – fast, transparent and without media breaks.
Clear communication & centralised information: All tasks, documents and project details are stored in one place, accessible to the entire team. This keeps everything running smoothly and reduces misunderstandings.
Flexibility for last-minute changes: awork makes it easy to adapt to new requirements, reschedule projects or change priorities at short notice – no complicated workarounds needed.

With awork, agencies can manage projects reliably, make the most of their teams, and always keep clients in the loop quickly and professionally.

Question 3

Does awork have AI features?

Answer

It sure does — and they’re built specifically for agency workflows. awork’s AI can turn a client briefing into a full project plan, split work into tasks, fine‑tune proposals or status updates, and even reschedule everything automatically based on deadlines and availability. 

Because it’s fully integrated, AI works with your real project data — meaning no copy‑pasting between tools. You save hours of manual planning and updates, cut down on admin overhead, and keep every project running right on track.

Question 4

Which tools can awork replace?

Answer

To guarantee your data is secure, we host awork exclusively on ISO 27001-certified Microsoft servers in Ge awork doesn’t just handle project management — it also takes care of your time tracking, your internal docs (think Notion, Confluence), and your resource or capacity planning spreadsheets. 

By merging all of that into one workspace, you save subscription costs, stop constant context‑switching, and keep all project info organised, secure, and easy to find. Some of our clients even say they’ve cut internal email volume by up to 95%, just by working together in awork.rmany. You can find full details on our data protection policy here.

Question 5

Where is my data stored?

Answer

awork is ISO 27001 certified and fully GDPR compliant. All data is hosted exclusively on ISO 27001-certified Microsoft servers in Germany. Your data remains protected under the highest security standards.

Question 6

What happens when the free trial ends?

Answer

At the end of your trial, you choose whether to keep going — plans start at £5 per user/month — or to step away. There’s no surprise billing: it’s completely up to you. You can see a breakdown of our pricing here.

The agency process
‍ made seameless

Connect awork with your
‍PSA software.

The ideal tool combination
‍for agencies

Integrations with
agency ERPs

Integrations with
agency ERPs

Our 4 step hiring flow🚀

Projekt aus Angebot

Projekt erstellen

Zeiten ins ERP

Receive an offer

Trusted by
10,000 teams
vertrauen auf awork

Organise your agency

with awork

The agency process‍ made seameless

Connect awork with your ‍PSA software.

The ideal tool combination ‍for agencies

Integrations with agency ERPs

Integrations with agency ERPs

Our 4 step hiring flow🚀

Projekt aus Angebot

Projekt erstellen

Zeiten ins ERP

Receive an offer

Trusted by 10,000 teams vertrauen auf awork

Organise your agency

with awork

👋 Choose yourcase

👋 Choose yourcase

The agency process
‍ made seameless

Connect awork with your
‍PSA software.

The ideal tool combination
‍for agencies

Integrations with
agency ERPs

Integrations with
agency ERPs

Trusted by
10,000 teams
vertrauen auf awork