Alexandra Linnemann
, 
Head of UX Design

awork x kreativkarussell:

Billability increase of 50 invoices per month

As a digital agency kreativkarussell creates online presences for more than 500 customers with their 30+ team.
95% fewer internal emails
Communication takes place directly within the project.
Customised workflows via API
Own automations save time, reduce errors and cuts down on manual work.
Integrate customers
Contact between agency and the client is more present, agile and efficient.
Workflow

The Challenge

With the agency's growth and a multitude of parallel client projects, kreativkarussell reached the limits of its existing tools and processes. Information was scattered across emails, Google Docs, notes – or even on paper. The overview was lost, efficiency suffered, and the team had little opportunity to develop their own suitable workflows.

Distributed tools, lack of overview
Project information was spread across systems, which made planning, communication and reporting difficult.
No room for custom workflows
Instead of focusing on their own needs, the team had to adapt to the limitations of the old tools.
Workflow

The Solution

A platform that can do everything and adapts flexibly to the agency's needs. With awork, kreativkarussell has introduced a centralised, intuitive tool that combines project management, capacity planning, communication and time tracking.

Christopher Linnemann
Head of Development
awork is software that we have open around the clock. User-friendliness and efficiency were decisive factors in our choice.
Oliver Vogel
CEO & Founder
awork is our number one communication platform. Everything related to tasks and projects runs through it.
Workflow

The Results

Since introducing awork, the agency has been working in a more structured way, communicating in a more targeted manner and evaluating projects much more effectively. What is particularly noticeable is that the overview gained not only provides greater clarity, but also has a tangible impact on the company's success.

Significantly higher turnover
More structured tasks and evaluations result in around 50 additional billable services each month.
Optimal resource planning
The awork Planner is used for cross-team planning, allowing bottlenecks and idle time to be identified and avoided at an early stage.
Communication within the project
95% of communication takes place directly in awork, faster, more transparent and connected to the project.
Automation via API
Individual workflows and automated invoice transfers reduce errors and save valuable time every day.